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How it works
Divi Plugins

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Child Themes

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FAQ
Support

How it works
Divi Plugins

3 2
Child Themes

3 2
FAQ
Support

Support

Please start by selecting one of the following options

I have a pre-sale question

We’ve answered the most common questions on our FAQ page. Didn’t find the answer you are looking for? Use the contact form on the bottom of this page. During business hours, our live-chat service is also available.

You can also email us at support@thedivi.club

Login/account issues

For pre-sale questions please use the contact form on the bottom of this page. During business hours, our live-chat service is also available.

I have a question about my subscription

For questions about your subscription, please create a new ticket. During business hours, our live-chat service is also available.

There is a problem with a theme/plugin file on this website

If you are experiencing issues with a plugin or theme file, you have downloaded, please use the ‘Report an issue’ button on the plugin/theme page. After filling in the form, we will inform you as soon as possible.

Do not create a support ticket in our ticket system, as they will not get answered.

I need technical plugin/theme support

Please login to your account to get (technical) support. Remember, only PRO members are eligible for support.

Average response time < 24 hours

Pre-sale contact form

Want to send an email instead?

If you want to send an email instead of using the form above, you can reach us at support@thedivi.club